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Common Questions


We offer flat-rate pricing with no hidden fees! The price is based on the number of bedrooms, bathrooms, and the square footage of your home. Simply add these details into our booking form and your price is shown instantly on the website.

We proudly serve all of Saint Paul and Minneapolis.

Sure thing! Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.

Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.

When you book service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. You can log into your account at this link [login link]

Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service. We provide eco-friendly products upon request at no extra charge! (Great for pets and kiddos!)


We promise a 100% Happiness Guarantee. If our services don’t meet your expectations, please let us know! We will send a team out to do a re-clean within 48 hours. If our re-clean is completed and you still aren’t happy, we’ll offer a full refund.

Absolutely! All of our Professionals go through our 5-Step Hiring Process and pass a nationwide detailed background check. Only about 5% of the people that apply actually end up working as a Maids in Charge Professional.

We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.

Yes, they do. We run a detailed nationwide background check on all applicants as part of our 5-Step Hiring Process!

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!

Simply go to our booking form and schedule your appointment online. Or if you’d like, you can give us a call and schedule over the phone!